We want to make your experience with us as easy and enjoyable as possible. If you have any concerns about the quality of your purchase, please contact the vendor as soon as possible so we can rectify the situation.
If you are unable to sort the issue with the vendor, you can escalate the issue to Reef Hunts and we will be happy to help you to solve the problem. All refund requests are processed on a case-by-case basis, and we strive to evaluate each request individually.
Refunds are not a one-size-fits all solution. To make the refund process as smooth and painless as possible, please contact us and we will get back to you shortly with a personalized solution.
Requests must be made within 48 hours after receiving the product, and the purchaser is responsible for all return shipping charges.
No refund will be entertained if your outside the refund request window.
If you have further concerns, please mail us at firstname.lastname@example.org